Should Whispers of Wood need to make changes to this policy it will be updated and available on our website. Please note that it is your responsibility to check that you are happy with the policy and that you are happy with any changes. If this is not the case, you can ask for your details to be removed at any time.
We may collect the following information:
Your name and contact information including phone number, email address and delivery address for your purchase.
The name & delivery address of anyone you ask us to deliver a purchase to on your behalf.
Payment details as per your chosen method of payment which is accepted via www.square.co.uk . Your payment information is not held by Whispers of Wood.
Why do we need this information?
We use your information to provide goods which you have agreed to purchase from our site; to answer questions that you have asked, or to inform you about goods and services you have shown an interest in. We may use your details to send marketing information about our business and products. We may use your details to subscribe you to our regular email newsletter. We do not share your details with any other company for marketing purposes.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998 or from May 25th 2018 under the GDPR. If you would like a copy of the information held on you please write to or email us.
Any personal information held by us, is done so to enable us to carry out our business with you and may be used to keep you informed about our business and products..
In the case that you have provided details of a third party for the delivery of a purchase, it is understood that you have the consent of the third party to share this information with us. If the third party does not wish for their data to be held by us, either they or you can request for it to be removed at anytime.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Should you wish for the information held about you by Whispers of Wood to be deleted, please notify us. We will ensure that your information is deleted from our database and will notify you when we have done so, if you have requested for us to do this, by the method in which this has been requested by you.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online.
Our website is operated via weebly.co.uk. Weebly do not have access to your payment details but may have access to the details you provide for contact and delivery. Weebly will not pass your details onto third parties. Should you wish to have access to the data held about you by www.weebly.co.uk please contact us.
Our payments are processed through www.square.co.uk who use your payment details to process payments. Your details are held for a limited time to ensure any on going disputes are resolved. At the end of this time, your details are deleted from the www.square.co.uk data base. Should you wish to have access to the data held about you by www.square.co.uk please contact us.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We may use traffic log cookies to identify which pages are being used. We only use this information for statistical analysis purposes and then the data is removed from the system. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our Site may contain links to other websites. Should you choose to use these links, we do not have any control over other websites and cannot assure your data protection and privacy for these sites. Please see the privacy protection site of that website for details.
Last Updated 07.07.2020